Comfort, Care and Community
The home is registered to care for a combination of twenty six male and female residents who are frail and elderly and is also registered to provide care for people suffering with Dementia The home has 26 single rooms, all but two of which have an en-suit facility, spanning across three floors providing spacious rooms beautifully designed and comfortably decorated. We encourage residents to add personal touches with the support of their family to make it feel more homely. Local amenities including newsagents, supermarket and health facilities are nearby and local transport is available for access to surrounding areas, including Central London via C2C in 20 minutes. The rear garden consists of an enclosed, large patio area and is fully secured with double fencing and a gate. During the summer months, residents use the garden to sit out, participate in activities and enjoy the fresh air with staff or relatives when visiting. We also have an in-house shop where residents can enjoy tea, coffee, cakes and sweets so they experience outings in a secure and safe environment.
The Oaks is continuing to establish a reputation for its high standards of service through a relentless focus on quality and care. This is achieved in the main through a robust quality assurance programme and extensive investment in personal training and development. Our approach is one that is flexible, innovative and responsive to the current complex, competitive and changing healthcare market.
We have close links with other healthcare specialists who visit the home as and when required such as the Community Treatment team, specialist nurses, Adult Mental health team and intensive physio team. Our GP visits weekly for any residents that may need assistance and our chiropodist visits every 6 weeks.
Elevating Lives Through Personalised Care
Dementia Care
Alzheimer's Care
Old Age Care
Elderly Care
Your Well-being, Our Purpose
When your loved one arrives into our home, the management team will put together a variety of risk assessments for your loved one as well as completing a specific and personalised care plan and advanced care plan for staff to read which enables staff to know your loved one thoroughly right from day one. We will then assign a keyworker to your loved one who will be the main person involved with their care and a point of contact for them and the family (although you can speak to anyone on duty that day).
Our residents are registered with our GP after the trial period and are seen weekly to ensure they maintain their health. Residents are weighed monthly to confirm a healthy weight and where there are concerns, a referral is made to the community team as appropriate.
Our dedicated kitchen staff are on hand to discuss your loved ones dietary needs and prepare accordingly. With regards to cultural preferences, this is noted and accommodated to ensure their integration into the home. Our residents are offered two meal choices and two dessert options which they pick themselves and where none is appropriate, our kitchen staff will always provide alternative options. Our kitchen staff provide healthy, well balanced meals by cooking from scratch and our meat, fruit and vegetables are all sourced locally.
A Home Where Every Story Matters
Elevating Lives with Compassion & Respect
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